50 Years. Built on Trust. Earned in the Field. See our story.
50 yearIW Technologies Logo
Careers page hero image

Come for Two Weeks. Stay for 40 years

It happens more than you'd think. One in ten of us has been here 10+ years.

A whole week of appreciation with food trucks and games. Halloween parties, Christmas lunches, a Santa for every IW kid, pizza on the regular, and hoodies you'll actually wear. None of it hurts.

But people really stay because the owners and leadership know your name and come through on what they promise. Come find out why nobody leaves.

Explore Opportunities

Big Enough to Run National Brands Small Enough to Know Your Name

The grocery run. The burger stop. The clothes, the road-trip gas station, the hotel front desk. Odds are, the tech behind the checkout is ours and someone on our team keeps it running. Retail, QSR, c-stores, hospitality, grocery: if it's a name you know, we probably work in your world.

That's the flex. You'd do big-league work for the most iconic brands in the country. At IW Technologies, ask to learn something new and the answer is usually "go for it." Courses covered. New roles opened.

Plenty of people walked in for a paycheck and walked into a career.

Big names. A team that still feels like a team. That combo's hard to find.

May 2026 to May 2027 IW Technologies Great Place to Work Certified image.

Great Place to Work® (Officially)

We didn't give ourselves that title. Our own people did, anonymously, in the year we turned 50. IW earned Great Place To Work® Certification in 2026, scored entirely on what employees said when leadership wasn't in the room. "They treat you like family" hits different when it's the confidential survey saying it.

So what earns that rating? Culture we actually pay for and put on the calendar.

Employee Appreciation Week that blocks off real time to celebrate our people. The IW Reboot, a 90-day wellness program that treats your health like core infrastructure, not a poster in the break room.

A holiday party that packs in nearly 200 of us. And the Santa event, where every kid in the IW family goes home with a gift from the "IW reindeers." Fifty years in, that's still protected time, not an afterthought.

Great Place To Work put it best: earning this takes "consistent and intentional dedication to the overall employee experience." Translation - you can't fake this one.

We're an equal opportunity employer. We hire, promote, and support our people on the work never on gender, race, religion, sexual orientation, age, or ability.

Image of IW team celebrating our 50th year.

Welcoming Work Environment

We hold ourselves to the highest standard of integrity, always striving to be respectful, fair and inclusive. We embrace differences in experience and identity and are commited to creating a welcoming workplace, regardless of gender, race, religion, sexual orientation, age, or ability.

Green Before Green Was Cool

IW was recycling hardware before it had a hashtag. Back in late the 1970s, refurbished POS wasn't even a category. If you needed equipment, you bought it new from the manufacturer, full stop. Our founder, Al Moorhouse, saw the waste in that and built IW on refurbishing and reselling retail tech when there was no playbook and no buzzword for it.

Sustainability wasn't a campaign back then. It was just good business: fix what works, reuse what you can, throw away as little as possible. That's still the job.

And it's not a rounding error. In the last 16 months, IW kept more than 1.8 million pounds of hardware out of landfills: 1,301,263 lbs in 2025 and 566,887 lbs so far in 2026. For the people who do this work, that's not a stat on a slide. It's the repair bench, the recovery runs, and the responsible disposition you'd own here every day.

See the work behind the 1.8 million pounds. We made it for Earth Day. We do it every day.

The Values Aren't on a Poster. They're in the Stories.

Service

When a pin-pad went down at a major retailer mid-shift, three of our people jumped on the call and had it fixed in two minutes flat. The customer's verdict: they needed superhero capes. Around here, "we'll take care of it" isn't a line. It's a two-minute response time.

Integrity

Ask anyone who's been here 20, 30, 40 years why they stayed and you'll hear a version of the same thing:"If they promise you something, they come through." No asterisks. That's the entire reputation, inside and out.

Partnership

One of our account execs puts it best: "I'm not into vendorships. I'm into partnerships and it's a partnership within your own company, too. We're all trying to accomplish the same goals." You're not a headcount here. You're on the team.

Excellence

The best kind of recognition is the kind nobody had to ask for. After one job, a customer wrote in unprompted just to say our tech was "a huge help, getting everything set up and executed perfectly." We don't chase gold stars. We just do the work until we earn them.

The Basics? Covered.

The stuff you'd check for on any offer letter.

401k icon

401k

LTD Insurance icon

LTD Insurance

Life Insurance icon

Life Insurance

Health Insurance icon

Health Insurance

Dental Insurance icon

Dental Insurance

PTO icon

PTO

Now the Part We'll Actually Brag About.

  • blue and white circle check icon
    A full week of appreciation: food trucks, games, and swag, every year. Not an afternoon. A week.
  • blue and white circle check icon
    The Santa event: every kid in the IW family goes home with a real gift from the "IW reindeers."
  • blue and white circle check icon
    IW Reboot: a 90-day wellness program that tracks real health markers and pays out real prizes. Your health, treated like infrastructure.
  • blue and white circle check icon
    Company-backed teams: we sponsor the employee soccer and baseball squads. Ask, and there's a good chance we'll back yours.
  • blue and white circle check icon
    Hoodies you'll actually wear, pizza on the regular, Halloween and holiday parties, the calendar stays full.
  • blue and white circle check icon
    Great Place To Work® Certified (2026) and the only people who scored it were us.

Don't Take Our Word for It. We're Biased.

We've spent this whole page bragging. But it’s fair enough because it's our careers page.

However, the people who'd actually know are the ones who show up every day and could've left at any point. They didn't. Here's why, in their words.

White IW logo displayed on section background
IW customer service team
IW celebrating at annual employee appreciation week, playing in bags tournament
IW team celebrating Easter with the easter bunny
IW employees celebrating Cinco de Mayo
IW employees conversing at front desk
Mike Thornton with Chester Cheetah
IW employees working in the warehouse
IW celebrating Balta's retirement
IW team recruiting at the Elgin Community College job fair

Still Reading? You Might Be One of Us.

Come for two weeks. Stay 40 years. (It's been known to happen.) If national-brand work, a team that knows your name, and a Santa on the payroll sound like your kind of place, the door's open. Roles across the field, the warehouse, deployment, low-voltage, the PMO, and the account desk.