Disposition
End-of-life isn't the end of responsibility.
IW handles the last stage of the hardware lifecycle for multi-site retail, grocery, and QSR: deinstallation, asset reclamation, buyback, and certified data destruction, with documented chain of custody the whole way. As one of the largest buyers of used retail technology, IW recovers value from gear you're retiring instead of writing it off.
Deinstallation
Secure removal for site closures, remodels, and refreshes; asset tagging, on-site labor, secure packing, and chain-of-custody transport. IW pulls the hardware out cleanly, so a closing or remodeling store doesn't turn into a pile of untracked gear. Backed by 18,000 pallet positions in the national warehousing network.
Asset Reclamation
Reclaimed hardware is graded, reported, and routed to its best next step: refurbish, redeploy, recycle, or buy back. IW is one of the largest buyers of used retail technology: you get paid for gear you were retiring anyway, and you can apply that value as credit toward your next refresh with an additional 10% on top. Unrecovered assets aren't clutter. They're capital left on the table.
Data Destruction
Secure. Documented. Irreversible. Secure. Documented. Irreversible. Every data-bearing device is wiped or degaussed in a secure processing cage, with a serialized Certificate of Destruction for audit and compliance. Meets PCI DSS, HIPAA, and TAA requirements, with ISO- and R2-certified e-cycling for whatever can't be reused.
Decommissioning isn't a one-time project. It's a recurring event. IW makes it a controlled one: value recovered, data destroyed, chain of custody documented, every time.
Your tech's done working. We're not.
Closing sites, refreshing, or consolidating? Send us the equipment list.
What IT and Finance Teams Ask Us About Retiring Hardware
We're refreshing hundreds of stores. What do we do with the old POS gear?
You don't have to write it off. IW deinstalls it, grades it, and buys back what still has value. You get paid for hardware you were retiring anyway, or apply that value as credit toward the new equipment with an additional 10% on top. Whatever can't be reused is recycled through certified channels. Read the full answer
How is buyback value determined?
From your equipment list: part numbers, models, and configurations plus practical factors like location, timeline, logistics, and whether cables and power supplies are included. Consolidated returns are simpler to process than individual site shipments. Send the list and IW establishes a value. Read the full answer
How do we keep customer data secure when retiring hardware across locations?
Every data-bearing device is wiped or degaussed in a secure processing cage, and you get a serialized Certificate of Destruction for each one audit-ready proof for PCI DSS, HIPAA, and TAA. Chain of custody is documented from the moment the device leaves the store. Read the full answer
What happens to hardware that can't be resold?
It's routed through certified recycling partners aligned to recognized e-waste standards electronics, batteries, and regulated materials separated and processed responsibly, with documentation by project and device category for your sustainability reporting.